Account & product help
Support
Questions about scanning a receipt, drafting a claim, fixing a parse, exporting your vault, or anything else inside the app.
support@refundraptor.comReply within 1–2 business daysRefund Raptor · Contact
Talk to a real person at Refund Raptor™.
We are a small, U.S.-based team. Email is the fastest way to get a useful answer from a human — pick the address that fits your question and we’ll route it accordingly. We do not run a phone-support line, and we will never ask for your password, payment card, or two-factor codes.
Data, privacy, and deletion
Privacy requests
Access, correction, deletion, opt-out of analytics, or any privacy question. We handle GDPR, UK GDPR, CCPA/CPRA, and other applicable data-rights requests from this address.
privacy@refundraptor.comAcknowledged within 5 business daysLegal, security, DMCA
Legal & security
Trademark, DMCA notices, security disclosures, subpoenas, and other formal legal correspondence. Encrypted communications welcome on request.
legal@refundraptor.comReply within 5 business daysPress, partnerships, investors
Press & business
Editorial coverage, brand assets, partnership proposals, and investor inquiries. We’re selective — tell us what you’re working on and we’ll point you to the right person.
press@refundraptor.comReply within 3 business daysWhen you write to us
Help us help you faster.
- Account email — the address you used to sign in to Refund Raptor.
- App version & device — visible at the bottom of Settings in the app.
- What you expected vs. what happened — one or two sentences is plenty.
- Screenshots, redacted as you like — blur anything personal you’d rather not share.
Refund Raptor, Inc. is incorporated in the United States. Refund Raptor™ is consumer software and does not provide legal, tax, or financial advice. For consumer-protection complaints we are unable to resolve, the U.S. Federal Trade Commission’s ReportFraud.ftc.gov and your state attorney general are the right escalation paths.